How Privacy Policy Covers Wallet Records
Our Privacy Policy covers the account details you submit, the phone verification step before account access, device and session signals, support messages, and records linked to payment status. We use these details to process account requests, match a wallet action with the correct account, investigate an
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unclear QRIS or DANA receipt, and identify unusual access. OVO and GoPay status may be checked when you ask us to resolve a transaction question; bank transfer and virtual account references can also appear in account records. We retain records only for operational, security, dispute, or
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legal needs described by our processes. Access depends on local law, and where local law permits, you can ask us what data we hold, request a correction, or ask about deletion. We may update this Privacy Policy when our data practices change, with the current wording
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available on this page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.